One – Cleaning Case Study
One (formerly Suffolk One) is a sixth form college in Ipswich that opened in 2010. The college was assessed as ‘Outstanding’ by Ofsted in 2015.
Following a review of current suppliers and services, Vertas were chosen to deliver multiple support solutions.
Objectives:
- To deliver multiple support solutions at the highest quality and value
- To provide a team who are agile and flexible towards daily changing needs and requirements
Our Solution:
- We introduced our ‘One Best Way’ solution to deliver industry best practices, innovation, quality and value
- We provided a customer centric focus to quality service delivery
- We introduced team specialist training and collaborative approaches to problem solving that deliver high quality performance solutions which are highly visible and efficient
Benefits:
A range of management tools were introduced to the local team. Techniques including visual management, waste walks, process mapping and quality assurance solutions. The results have been consistent high quality service delivery, improved value with efficient use of resource, reduced staff turnover and motivated teams seeking continuous improvement.
Services Provided
Cleaning
The cleanliness and presentation of your building is fundamental to creating an excellent first impression for your clients, staff and visitors.
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“The ‘One Best Way’ system has proven its worth by providing agile, lean performance solutions. This ensures the highest levels of cleaning support and service delivery on campus with teams fully motivated, empowered and keen to impress.”
Kevin Lewis – Facilities Manager
Tell us how we can help you
If you have a question or think we may be able to help your business just get in touch.
t: 0330 175 8553
e: mail@vertas.co.uk