Churchill Catering – Saputo UK Case Study

Contract Scope

Churchill Catering was awarded the contract in January 2020 to provide catering services at:

• Weybridge, Head Office: Monday to Friday, breakfast, lunch, and a coffee shop offer.
• Davidstow, Production Site: Breakfast and lunch, seven days a week, with vending options for night shifts.
• Kirkby, Distribution Site: Breakfast and lunch, five days a week, with vending for night shifts and weekends.
• Nuneaton, Distribution Site: Breakfast, lunch, dinner, and nightshift service, seven days a week.

The contract officially mobilised on 1st April 2020, during the early stages of the COVID-19 pandemic.

Challenges & Solutions

Mobilisation coincided with the UK’s first national lockdown. While office-based colleagues worked remotely, production and distribution sites remained operational as essential contributors to the national food supply chain. Key challenges included:

• Site access restrictions due to COVID-19 testing protocols
• Supply chain disruptions
• Social distancing and enhanced hygiene requirements

Churchill’s operations team worked closely with in-house health and safety advisors and procurement specialists to ensure a smooth mobilisation. Despite the circumstances, all colleagues were successfully catered for from Day One.

TUPE Transfer

Approximately 30 colleagues transferred under TUPE regulations. Churchill ensured a smooth transition, maintaining service continuity and supporting team members throughout the process.

Testimonial

“I just wanted to take a moment to shout about the fantastic work the team are doing in the restaurant. Their warmth, friendliness, and sincerity genuinely brighten our daily lives in the office. Not only do I look forward to seeing what’s on the lunch menu each day, but I also feel proud to bring external visitors to the café—it’s a great way to showcase our food and the welcoming atmosphere we have here. They make the office and restaurant a genuinely great place to be.” The client